General FAQs


^ what is the size of the Mini PAK'R machine?
It is 14 inches / 36 cm long; 13 inches / 33 cm wide; and, 11 inches / 28 cm high. The MINI PAK'R machine weighs 13 pounds / 6 kg, without film.
^ How does the machine inflate film?
This "smart" machine "reads" an RFID tag on the film core and automatically sets the rate of air fill and the sealing temperature. The machine contains a small electric air blower that receives predetermined inflation and sealing instructions from the RFID label.
^ How many different air cushions does the machine make (inflate)?
The MINI PAK'R machine makes seven different cushions. Four are NOVUS films and three are CELL-O EZ films (one EZ film is only available in Europe).
^ IS IT possible to make specific cushion lengths?
Yes. The keypad provides a simple + or - adjustment that will increase the length of cushions up 99 linear feet.
^ Can I adjust the air fill of the cushions?
Yes. The key pad allows for a slight air fill adjustment - up or down. however; this is normally unnecessary since the machine automatically fills and seals the film.
^ Can I adjust the seal temperature of the cushions?
Yes. The key pad allows for a slight seal temperature adjustment - up or down. This is normally unnecessary since the machine automatically sets the seal temperature and seals the film.
^ How fast does this machine dispense air cushions?
The machine dispenses film at speeds up to 25 feet/7.6 meters per minute.
^ ARE there spare parts available?
Yes. Go to MINI PAK'R Parts to see what is available and for ordering information.
^ Does the machine come with a warranty?
Yes. See Machine Warranty for more information.
^ If I have a problem with the machine, who do I call?
Before calling Customer Service, please read the User Manual and the Technical FAQs. Watching the Machine Installation or Film Loading videos may be of assistance also.

If the problem persists, call FPI Customer Service at 1-888-MINIPKR (1-888-646-4757) to speak with someone who will diagnose and attempt resolve your machine problem over the phone.

What if my machine problem cannot be resolved over the phone? If the problem cannot be resolved over the phone, you may return the MINI PAK'R machine FPI for repair or exchange. See Machine Return for more information.